FAQ's
a) From Barcelona 2 days before departure.
b) From Reus the day before departure.
The driver will be waiting for you in the arrival hall with a placard either with your name or with the sign of ALIANCE.
The shuttle from Sanguli leaves from Africa site. From Cambrils Park leaves from reception 1 and 2.
Once you are with your driver, máximum waiting time will be half an hour. If you have a delay in collecting your luggage please activate your phone and contact your driver, or send someone of your party to advise him of the hold up.
If your flight is delayed more than 45 mins. please inform us, as then we are able to organise a transfer for you at a later time.
If your flight has been cancelled, please let us know as soon as possible, to enable us to refund your payment.
Traffic permitting your transfer from Reus is approx.10 minutes, from Barcelona also traffic permitting approx 1 hour 15 minutes.
Maximum luggage per person is 1 large suitcase and 1 small hand luggage type of suitcase.
The difference between a shuttle and a private transfer is that the shuttle is with other customers and a private is only for your group.
Yes, it is possible to book at the last minute. First you must find the driver and providing he has enough vacant seats you must then make an online reservation and payment before boarding the bus.
Booster seats are available free of charge, but they must be reserved in advance in the booking process if it is a private transfer. Car seats not obligatory by Spanish law
Cancellations must be made 24/48 hours before departure date.
Payment must be made on líne and not un cash to the driver.

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